ABOUT

Passionate & Experienced Revenue Management Consultants

Founder & Managing Director

Thibault is a French entrepreneur who founded Catala Consulting, specializing in strategy, distribution, and revenue management for asset management firms and boutique hotels. His experience includes working with Four Seasons Hotels & Resorts and InterContinental Hotels Group, focusing on hotel revenue management. He has collaborated with notable firms like The Sacher, Cedar Capital Partners, and Goldman Sachs, helping optimize their revenue and operations. Additionally, he mentors fintech startups. He holds a Bachelor’s in Hospitality Management from Glion Institute and is a frequent speaker at industry events.

Speaking Engagements & Awards:

  • Visiting Lecturer at Glion Institute of Higher Education
  • Professor for a day at Singapore Institute of Technology (SiT) on “Challenges and opportunities of data analytics in conjunction with Revenue Management”.
  • Expert panellist on “The Future of Revenue Management in the Hospitality Industry” at Microsoft Portugal.
  • IHG Area Director Award 2015 – Luxury & Boutique Hotels Europe
  • Nominee Agency Young Marketer of the Year 2019 – Hotel Marketing Association
  • Top 3 finalist for the Young Talent of the year 2019 at the HSMAI Europe

Experience:

  • Since 2018: Founder & Managing Director of Catala Consulting
  • 2021-2023: Co-Founder and COO at Vertell Asset Management & Faern Hotels & Resorts. (Switzerland)
  • 2016 – 2018: Regional Revenue Manager (Four Seasons Singapore, Japan & China)
  • 2014 – 2016: Cluster Revenue Manager (InterContinental Lisbon & Estoril)
  • 2012 – 2014: Assistant Revenue Manager (InterContinental Paris Le Grand)
Richard Clostre

Director of Revenue & Strategy

Richard Clostre

Director of Revenue & Strategy

Richard has joined Catala Consulting with more than 15 years of experience managing revenue management teams across the UK and Ireland. He is no stranger to the hotel revenue management scene, having led the distribution and revenue management strategy for several prestigious hotel companies such as Dorchester Collection in the UK, Accor hotels across the UK and Ireland or Queensgate Investments.

As Director of Revenue & Strategy, Richard is leading the strategic development of Catala Consulting in services related to Outsourced Revenue Management, Consulting, and Revenue Management Audits, continuing to optimise revenue across the portfolio and building a team of revenue management experts.

Experience:

  • Since March 2022: Director of Revenue & Strategy at Catala Consulting
  • 2018-2022: Director of Revenue at Queensgate Investments LLP
  • 2015: Area Director of Revenue at The Dorchester (The Dorchester, 45 Park Lane & Coworth Park (Ascot)
  • 2013-2015: Director of Revenue – Franchised Network Accor UK & Ireland
  • 2011-2013: Regional Revenue Manager – London – Accor UK & Ireland
  • 2010 – 2011: Regional Revenue Manager – Midscale Province – Accor UK & Ireland
  • 2007-2010: Pricing & Distribution Manager – Ibis Hotels London
  • 2004-2007: Operation Manager at Ibis Euston London

Cluster Revenue Manager

Hayley is joining the team with more than 20 years of experience in the hospitality industry. She has worked between Scotland and England for companies such as BWH Hotel group (Best Western) as well as with Whisper Hotels.

Her various roles within the industry have given her a wide range of skills and knowledge throughout all departments within a hotel and a corporate management structure.

As cluster revenue manager, Hayley is supporting our revenue management activities alongside Richard.

Experience:

  • Since June 2022: Cluster Revenue Manager at Catala Consulting
  • 2019-2022: Cluster Revenue Manager at Best Western Hotels 
  • 2015-2019: Reservations and Revenue Manager at Whisper Hotels
  • 2009-2015: Front of House Manager at St Tudno Hotel
  • 2005-2009: Guest Services Manager at St Pierre Park Hotel
  • 2002-2005: Assistant Manager at St Tudno Hotel
Hayley Jenkins

Cluster Revenue Manager

Hayley Jenkins

Sarah Higgs

Cluster Revenue Manager

Sarah Higgs

Cluster Revenue Manager

Sarah joined us with over 14 years of hospitality experience with hotels such as the Strand Palace Hotel and Millennium Hotels & Resorts. Having worked in prominent markets in the UK such as London, Sarah now brings her invaluable expertise to our team. Her profound knowledge and hands on experience make her an invaluable asset to our organisation.

Experience:

  • Since June 2023: Cluster Revenue Manager at Catala Consulting
  • 2021-2023: Cluster Revenue Manager at Strand Palace Hotel
  • 2017-2021: Cluster Revenue Manager at Millennium Hotels and Resorts London
  • 2017-2019:  Assistant Group Revenue Manager at Alexander Hotels
  • 2013-2017: Reservations Manager at The Grand Brighton

Partners and Accreditations

Our Core Values

Our Mission

Save time and increase revenue for our accommodations partners, whatever their size and their operations.

Our Approach to Revenue Management

Born out of the idea of helping those who need it most, our revenue management consultants work with clients where we can make the biggest impact for the good of their business. The mission of Catala Consulting has always been focused around providing simple, straightforward and affordable hospitality consulting, revenue management support, advice and training to hotel owners and hospitality professionals.

We are very flexible with how we work, and are happy to be as hands-on or hands-off as you need us to be. Catala Consulting has clients across the spectrum – some who want us to help them get set up with their revenue management strategies, and they take it from there, some who want us to strategize, implement, and manage it all on an ongoing basis on their behalf, and some who prefer some combination of assistance in between.

So, if you want us to help you create a strategy and revenue management plan, and train you on best practices because you are going to keep all work in-house, that’s great. If you want our revenue management consultants to handle all of this work for you, that’s great too. We strive to be your business partner, and are happy to provide whatever level of service you most need, as transparent and straightforward as possible.

Our Revenue Management Results

+15%

AVERAGE INCREASE IN REVENUE YEAR-ON-YEAR

+5%

AVERAGE INCREASE IN DIRECT BOOKINGS

288

NO. OF HOTELS SERVED BY CATALA CONSULTING

95%

HOTELS INCREASED THEIR MARKET SHARE (RGI)

Do you have a project or would like to review your hotel's revenue strategy?

Revenue Management Experts

Catala Consulting ranks amongst the market leaders in the field of hospitality, tourism and revenue management consulting. With clients in 20 different locations and over 8 countries, Catala Consulting is a truly global player and aims to change the way hotels approach revenue management, technology and audit.

Our revenue management consultants are committed to helping you achieve your business goals through the power of revenue management. We have years of expertise working with the biggest names in hospitality, including IHG, Hilton, Four Seasons. We combine this with a performance driven approach to help maximize your revenue and market share. 

Our hotel management consultants are passionate about solving your problems. We identify the areas you need to improve and transform complex theories into effective and straightforward solutions. Unlike many consultants, we aren’t afraid to get our hands dirty. That means we’ll do the job, instead of only telling you what to do.

We pride ourselves on our reliability and dependability. We are here to support you through the good times and the bad times. Furthermore, we’ll never fail to show up and will always go above and beyond to help your hotel.

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