Client Result | Outsourced Revenue Management
Growing Revenue and Pricing Power at Grace Santorini
How Catala Consulting supported Grace Santorini, part of Auberge
Resorts Collection, with pricing, distribution and commercial
decision-making in one of Europe’s most competitive luxury destinations.
+32%
Revenue uplift
€1,000+
Annual ADR achieved
+20%
Forecast accuracy improvement
The Challenge
Increasing pricing power in a highly seasonal luxury market
Grace Santorini operates a highly differentiated inventory of suites and a private villa in one of Europe's most seasonal and competitive luxury destinations.
The opportunity was to maximise the value of this limited inventory, strengthen ADR, improve distribution and demand visibility, and give the commercial team better forecasting and performance intelligence.
Property
Grace Santorini
Brand
Auberge Resorts Collection
Location
Santorini, Greece
Inventory
21 suites and villa
Engagement
Outsourced Revenue Management
What We Did
Revenue strategy connected directly to execution
The engagement combined strategic Revenue Management with day-to-day commercial
execution across pricing, distribution, demand generation and analytics.
01
Pricing & Yield
Introduced dynamic pricing and inventory controls based on demand, booking pace,
market conditions and the relative value of each suite and villa category.
02
Distribution
Worked with Auberge Resorts Collection and SynXis to strengthen online distribution,
visibility and conversion across relevant channels and source markets.
03
Demand & Positioning
Refined the commercial approach toward high-value European and US demand,
favouring value creation and pricing integrity over unnecessary discounting.
04
Analytics & Forecasting
Built stronger daily, weekly and monthly performance monitoring to improve
forecasting, decision-making and alignment across the hotel commercial team.
The Impact
Stronger pricing, stronger revenue and better commercial visibility
+32%
Revenue uplift
Supported by dynamic pricing, regular Revenue Management strategy and
active inventory optimisation.
€1,000+
Annual ADR achieved
Strengthened through pricing discipline, dynamic inventory controls and
a focus on high-value demand.
+20%
Forecast accuracy
Improved through stronger analytics, reporting and structured
commercial decision-making.
Results reflect the period following Catala Consulting's Revenue Management
engagement with Grace Santorini. Property performance is influenced by market
conditions, hotel positioning, inventory and wider commercial execution.
Client Perspective
“
Working with Catala Consulting was transformative for Grace Santorini.
Their immediate and efficient communication streamlined problem-solving,
significantly enhancing our Revenue Management operations. Catala's direct
approach and quick resolution of issues were crucial in our success.
Chiara Bonuglia
Area Director of Sales & Marketing
Engagement Snapshot
Grace Santorini
Client
Grace Santorini
Brand
Auberge Resorts Collection
Market
Santorini, Greece
Property Type
Luxury Boutique Resort
Inventory
21 Suites and Villa
Service
Outsourced Revenue Management
Work With Us
Facing a similar commercial challenge?
Speak with our team about how Catala Consulting can strengthen pricing, Revenue Management and commercial performance at your hotel.