Introduction In the competitive landscape of hotel marketing, the cost of acquiring new customers is a pivotal metric for success. This concept isn’t merely about how much is spent to […]
Articles under the category Operational Excellence cover topics related to improving hotel operations, enhancing efficiency, guest service excellence, staff training, and operational best practices. It’s about everything that makes a hotel run smoothly and successfully.
Table of Contents Introduction The hotel industry is a highly competitive market, and it’s vital for hotels to keep their variable costs low in order to remain profitable. Variable costs
Table of Contents Having an outstanding customer experience and increasing revenue are the goals of every hotel owner. But many hoteliers (both small and large) struggle with high operating costs.
Table of Contents At the beginning of a period of decline in occupancy and rate in many hotels, the negative Flow-through is very high. It is pretty easy for it
Table of Contents Introduction It is with no surprise that sustainability is a part of this year’s top trends in the hospitality industry. The topic has been talked about for
The role of an investment analyst An investment analyst is a financial expert who, as its name implies, evaluates investment projects through complex marketing researches and financial analysis. The role
Introduction Good news for the hospitality industry: PwC forecasts hotel occupancy rates will be at 55% this year, which is much higher than it was in 2020. Based on the pace of
Introduction For people not familiar with the hospitality sector, the hotel business structure can appear very complex at first sight. While walking by the front door of a hotel it